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Telephone Bra Fittings

uk uk 21. Jun 2016
Telephone Bra Fittings.

Telephone Bra Fittings.

Shopping online is convenient and can be done from the comfort of your own home, or while you're on the go from your mobile device. Our webshop carries thousands of bras, bikinis, swimsuits and more, where you can sort by type of style, brand, colour, and choose from more than 80 sizes. Whether you're searching for a new bra and have questions about the size, or are struggling to get the right fit with your most recent order, we're here to help!

UK or EU cup system?

One of the most frequent questions we get is about what size to order in a new brand, as there are differences in the cup sizes from continental Europe compared to bras from the UK. We also hear by telephone, and email, when you have concerns about the fit or if your bra is painful or uncomfortable.

Fitting at LACE

Our trained and experienced bra fitters work in our retail showroom helping customers that visit us in person. We also take our own photos of nearly all of the products that come into the warehouse on real live women, so we have an idea of how something fits before it even goes online.


With a telephone bra fitting, our fitters will ask you questions on the phone to help you determine if the band size and cup size is right for you, or if the style suits your needs. Find a quiet spot at home to give us a call, and in just a few minutes, our fitters can answer your questions, learn what's working or not working for you, and make recommendations. She'll follow up with an email and links to suggest some of the bras or sizes you should try next.

What do you prefer?

If possible, before you call, take a look through your bras to make some notes on what types of styles you prefer, any brands that have been comfortable or fit well, and the sizes of your best fitting, or most recent bras. This information can help us guide you in finding the right bra for you.


If you need further assistance, fittings through Skype or FaceTime are available where we can more easily see if the size is correct, and if the style or shape of the bra is right for you. Our dedicated room for video fittings will ensure your privacy and comfort, while offering you personalised and attentive service.

Social Media

“If you're not happy with the fit, support or shape your bra gives, or it's uncomfortable or painful, take the time to contact us, whichever is easiest for you." Grete, our Customer Service Manager explains. “Reach us by mail or email, Facebook, Instagram, or just give us a call, we're here to help, and want you to be happy and comfortable!"


LACE offers free shipping from 50 GBP, which is a relief as you won't be out of pocket to try something new! Many of our customers order more than one size to try to make sure she's getting the best fit she can.

Call us

Don't be afraid to call, or to call us more than once. Bra fitting is both an art and a science, and it may take a few calls and bras to try on to get it just right - just like in the physical fitting room. We're here Monday through Friday from 9am - 1pm to answer any of your questions.